Planitar Office Holidays

Dear Service Pros, please note our company-wide holiday shutdown from Tuesday, December 24, 2024, to Wednesday, January 1, 2025. Regular operations will resume on Thursday, January 2, 2025.

Please review the key iGUIDE processing updates for this period below:

2024 Holidays Hours

Date	Support Hours	Drafting Services
December 23, 2024	8 AM–6:30 PM ET	Regular drafting services available.
December 24, 2024	9 AM–1 PM ET*	Limited^* iGUIDE drafts, ESX files, and update requests processed. No DWG/RVT, CAD Package, or Secure Portal processing.
December 25, 2024	Closed	Closed
December 26, 2024	Closed	Limited^* iGUIDE drafts, ESX files, and update requests processed. No DWG/RVT, CAD Package, or Secure Portal processing.
December 27, 2024	8 AM–6:30 PM ET^*	Limited^* iGUIDE drafts, ESX files, and update requests processed. Limited^* DWG/RVT and CAD Package processing. No Secure Portal processing.
December 28, 2024	Closed	Limited^* iGUIDE drafts, ESX files, and update requests processed. No DWG/RVT, CAD Package, or Secure Portal processing.
December 29, 2024	Closed	Limited^* iGUIDE drafts, ESX files, and update requests processed. No DWG/RVT, CAD Package, or Secure Portal processing.
December 30, 2024	8 AM–6:30 PM ET^*	Limited^* iGUIDE drafts, ESX files, and update requests processed. Limited^* DWG/RVT and CAD Package processing. No Secure Portal processing.
December 31, 2024	9 AM–1 PM ET^*	Limited^* iGUIDE drafts, ESX files, and update requests processed. Limited^* DWG/RVT and CAD Package processing. No Secure Portal processing.
January 1, 2025	Closed	Closed
January 2, 2025	8 AM–6:30 PM ET	Regular drafting services available.

^*Reduced capacity.

2025 Office Holidays

Holiday	Date	Office	Drafting
New Year's Day	January 1, Wednesday	Closed	Closed
Family Day	February 17, Monday	Closed	Draft Processed*
Good Friday	April 18, Friday	Closed	Closed
Victoria Day	May 19, Monday	Closed	Draft Processed*
Canada Day	July 1, Monday	Closed	Draft Processed*
Civic Holiday	August 4, Monday	Closed	Draft Processed*
Labour Day	September 1, Monday	Closed	Closed
Thanksgiving	October 13, Monday	Closed	Draft Processed*
Christmas Day	December 25, Thursday	Closed	Closed
Boxing Day	December 26, Friday	Closed	Closed
New Year's Day	January 1, 2026 Thursday	Closed	Closed

*iGUIDE tours will be processed. However, order shipping and customer support via phone and support tickets will not be available.

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