One visit. Complete claim file.
Capture measurements, damage tags and claim photos in a single walkthrough. Get back an estimate-ready sketch you upload straight into Xactimate.
Two hours of measuring or a 15-minute walkthrough
Tape, clipboards and hand-drawn sketches take hours. With iGuide, you walk, scan and skip building the sketch in Xactimate.
Tag moisture readings right on the plan, send carriers a complete file and get preliminary estimates out on day one.
Watch a loss get documented end-to-end
One walkthrough, one upload and everything the estimate needs.
Accurate enough to defend a year later
A sketch that was close enough on the day becomes a problem when the payout gets disputed.
- 0.5%or less typical distance measurement uncertainty
- Our published measurement uncertainty, with 1 percent or better square footage uncertainty. Captured with a proprietary 2D LiDAR camera rather than a phone lens.
- Human drafted
- Standard Sketch and Premium Sketch are drawn by a drafter working from the LiDAR data, not generated by AI.
- The propertyas you found it
- A record of the condition before your crew moved anything, which is the version that matters when scope gets challenged.
Our competitors generate sketches with AI. Some run that output past a reviewer and call it human-checked. We employ drafters, and on Standard and Premium a person draws your property from the LiDAR data and turns it around inside 24 hours.
Why we cost more than the cheaper options
You'll hear the number and think it, so here it is directly. You're paying for accuracy you can stand behind, a sketch a person drew and no subscription sitting underneath any of it.
Claim volume does not arrive monthly
Some months you run five jobs. After a storm you run fifty. A subscription sized to a number you cannot predict is money burned in the quiet months and a ceiling in the busy ones. You pay us per claim, so your cost tracks your work.
| The details | iGuide | Cheaper alternatives |
|---|---|---|
| How you pay | How you payPer claim, no contract | How you payMonthly subscription |
| Slow month | Slow monthYou pay less, because you pay per claim | Slow monthYou pay anyway, credits expire* |
| Who draws the sketch | Who draws the sketchOur drafters, on Standard and Premium | Who draws the sketchAI, sometimes with a review pass |
| How it measures | How it measures2D professional LiDAR | How it measuresPhone LiDAR, or none at all |
| Published accuracy standard | Published accuracy standardYes. 0.5 percent or less typical distance measurement uncertainty and 1 percent or better square footage uncertainty | Published accuracy standardOne level, or speed tiers only |
| Detail level | Detail levelChoose per claim across three tiers | Detail levelOne level, or speed tiers only |
| If you stop paying | If you stop payingDownload and self-host it indefinitely | If you stop payingAccess to your documentation ends |
*Some tools roll unused credits over. Most do not.
Choose the sketch the claim actually needs
Order a different level on every job. A two-room water loss and a whole-house fire should not cost the same.
iGuide Instant Sketch
Best for small, daily residential losses and preliminary estimates.
Per project$24.99 USD
Includes:
- Xactimate-ready sketch in minutes
- 3D virtual tour of the loss
- ESX file to upload into Xactimate
- Every asset downloadable, including the virtual tour
- Upgrade to Standard or Premium later if the claim grows
- Outlines only. No cabinets or plumbing fixtures.
- Residential only, and capped at 75 scans.
iGuide Standard Sketch
Best for residential and commercial claims.
Starting at$64.50 USD
Includes:
- Drawn by our drafting team, back within 24 hours
- 3D virtual walkthrough of the property
- Colour-coded floor plans for scope review
- Property measurement report
- Outdoor features including patios and decks
- Every asset downloadable, including the virtual tour
- ESX file to upload into Xactimate
iGuide Premium Sketch
Best for residential and commercial, when the scope needs full detail.
Starting at$76.50 USD
Includes:
- Everything in Standard Sketch
- Cabinets, bath layouts, appliances and fixtures drawn in
- Outdoor features including patios and decks
- Every asset downloadable, including the virtual tour
From people actually running claims
iGuide technology has given Deft a huge competitive advantage... We can get through a home in probably a third of the time.
Jeremiah Kiefer
With iGuide, I'm getting back at least 20 hours a week. And that's being conservative. While someone else is still hand-sketching one property, I've already done four.
Jeremy Murray
iGuide is great and the Xactimate ESX file is incredible. The amount of time saved on return trips to measure is huge savings. The camera will pay for itself. To be able to have a full sketch 24 hours later is great.
Chris A. Howell
Frequently asked questions
Why does iGuide cost more than others?
Three reasons. Our published accuracy: 0.5 percent or less typical distance measurement uncertainty and 1 percent or better square footage uncertainty. Standard and Premium sketches are drawn by our drafting team rather than generated. And there is no subscription underneath it, so you are not paying in the months you do not work.
Does the sketch go straight into Xactimate?
Not automatically. We deliver an ESX file. You download it and import it into Xactimate, which takes a moment and skips the entire redraw.
Do I need a subscription?
No. You buy the camera once and pay per claim after that. Nothing expires and there is no monthly minimum.
How long does a scan take?
Around 15 minutes for a typical 2,500 sq ft property. If you are coming from a phone-based AI tool, expect our capture to take a little longer, because the camera is collecting LiDAR measurements rather than estimating from photos. That is where the accuracy comes from.
Which sketch should I order for a routine water loss?
Instant Sketch covers daily residential water losses. Standard and Premium both handle residential and commercial, with Premium adding cabinets, baths, appliances and outdoor features. You can also upgrade an Instant Sketch to Standard or Premium later, so starting cheap does not lock you in.
What happens to my files if I stop using iGuide?
You can download the whole project, including the virtual tour, and host it yourself for as long as you like. Hosting with us is free for the first year, then a small annual fee per iGuide if you want us to keep it live. Either way the files are yours to pull down, which matters when a claim resurfaces years later.
Can I capture outside the building?
Yes, the camera works outdoors, which is useful for site context and exterior conditions. We do not sketch roofs or exterior elevations.