Explore our user portal @manage.youriguide.com
The iGUIDE Portal is where you will create + manage your iGUIDEs. You will receive a verification from the iGUIDE Portal email shortly. You will be the manager of this account, meaning you will have the ability to invite other members of your team as sub-accounts. For a complete explanation of what terms like “Manager” and “sub-accounts” mean click here. Make sure to check your email for the iGUIDE Portal invitation! Accepting this invitation will grant your new user account all the special permissions that you need (e.g Downloading Stitch, Creating iGUIDEs, etc.). You won’t be able to access any of these areas by signing up normally on the iGUIDE Portal. Processing fees are detailed here once you have logged in.
See what others have to say @forum.goiguide.com
The iGUIDE Discussion Forum is open to anyone to read and is used by our operators to share best practices, ask questions, share information about how to handle inquiries, etc. from their clients and is also the best place to ask questions as a new iGUIDE operator to others that are experiencing success in other markets.
Learn from the iGUIDE knowledge base and support desk @support.youriguide.com
The iGUIDE Support Desk is a support ticket platform, which allows us to provide you with solutions to questions and bugs faster and more efficiently. Whenever you have any issue with your iGUIDE, your camera, or software, the support desk is the best way to communicate it to Planitar. You will need to create an account in order to use this platform. If you log into the iGUIDE Portal and click on the blue “create ticket” button on the left-hand side it will automatically re-direct you to the support desk and prompt you to create an account.
Take note: Your iGUIDE Portal account is separate from your Support Desk account! Only your iGUIDE Portal account is created automatically.