Need help getting your Instant Sketch into Xactimate? You can get help in one of the following three ways:
3. Call our toll-free support hotline
Phone 1-855-505-1723 during business hours (Mon – Sat, 9am – 5pm EST) to speak to a iGUIDE Support Specialists.
iGUIDE: Flexible solutions to fit your business
Discover the offering that matches your delivery time and detail requirements
| Instant Sketch* | Standard iGUIDE: ESX | Premium iGUIDE: ESX |
|---|---|---|
When you need to react quickly. An ESX file is delivered in minutes.
Begin the claim before you leave the property. |
Capture structural property damage. A comprehensive ESX file is delivered within 24 hours.**
A complete documentation solution for more in-depth assessments. |
Captures structural and asset damage. A detailed ESX file is delivered within 24 hours.**
All features are included in the standard ESX file as well as cabinet components and complex ceilings. Comprehensive documentation of properties impacted by floods, water damage and limited fire damage. |
Instant Sketch*
When you need to react quickly. An ESX file is delivered in minutes.
- Site documentation
- Lidar laser-accurate measurements
- Virtual walkthrough
Begin the claim before you leave the property.
Standard iGUIDE: ESX
Capture structural property damage. A comprehensive ESX file is delivered within 24 hours.**
- Multi-floor capture
- Detailed annotations and tagging
- Structural features include walls, windows, doors and stairs
A complete documentation solution for more in-depth assessments.
Premium iGUIDE: ESX
Captures structural and asset damage. A detailed ESX file is delivered within 24 hours.**
All features are included in the standard ESX file as well as cabinet components and complex ceilings.
Comprehensive documentation of properties impacted by floods, water damage and limited fire damage.
If you request an Instant Sketch but require additional detail, upgrade to iGUIDE Standard or Premium at any time.
*iGUIDE Instant Sketch is currently in BETA. The machine-generated sketch quality relies on the input data the camera operator provides. Although iGUIDE and Verisk aim for typical file delivery in Xactimate within minutes, this timeframe may vary depending on load factors, such as after a catastrophic loss event. iGUIDE Instant Sketch is limited to properties no greater than 5000 sq ft and projects with no more than 75 scans.
**ESX files are delivered within one business day, excluding holidays and outside office hours (Mon-Fri, 9am – 5pm ET).
Are you interested in scanning the space yourself but don’t yet have a camera?
Book a demo with one of our iGUIDE Specialists and they will be happy to walk you through every aspect of the technology so you can decide whether it’s right for you and your business.
