Do you assign territiories or offer exclusitivity to photographers?
No.
Can I return the camera?
Our return policy: Customer may return, at the expense of Customer, the first System ever purchased by Customer from Planitar within 30 days of the date of the original shipment provided that the System is in the original packaging and all shipping instructions provided by Planitar are followed. For clarity: (i) no returns are possible [...]
What kinds of spaces can I map?
The camera system is used today to map many different spaces including homes, rental properties, construction sites, commercial and industrial buildings, retail spaces and hospitality. Even spaces spanning a city block can be easily mapped.
What is the camera warranty?
The camera warranty is one year for parts, materials and workmanship.
What is the camera training like?
Training is done online though our operator training and resources page.
How do I order an iGUIDE Camera System?
You can purchase an iGUIDE Camera System here.
Can I use my own 3D Camera with iGUIDE’s software?
No. In order to use our software and create iGUIDEs, all virtual tours and floor plans must be generated from an iGUIDE Camera System.