Please reach out to Verisk Xactimate Support, they will guide you through making any adjustments needed to your Sketch. Planitar’s Instant Sketch is generated by AI, so there may be some areas that need adjustment while the AI learns and improves over time.

Area calculations are approximate.

Follow the instructions found in the Verisk Xactimate error message.

Create a support ticket or contact support via phone or email: 1-855-505-1723 | support@planitar.com

There is a size limit of 5,000 ft² and a scan limit of 70 scans.

Yes, you can re-upload data to an existing Instant Sketch and it will be reprocessed. This is useful for instances where you may not have captured enough data and wish to go back and add more. You may also wish to align data differently to improve your results.

It should occur within minutes although property size may impact the processing time.

Yes, you can request an upgrade at any time to a Standard or Premium iGUIDE with an ESX Add-on. Standard and Premium ESX files have more detail than Instant Sketch.

No, Instant Sketch is a standalone package and is not compatible with any other iGUIDE packages. However, an ESX file can be requested from other packages.