How to Stay on the Minds of your Past Clients

2019-01-31T12:12:37-05:00Real Estate|

As the saying goes, it is easier to keep a customer than to gain a new one. Typically, there is far less time, effort and money needed to maintain a relationship, as opposed to attracting new leads. According to F.F. Reichheld in The Loyalty Effect (Harvard Business School Press), repeat [...]